A DEFINED RESULT
Professional help is brought in for a defined matter, case or outcome. The agreement should say what must be done, by when and what completion looks like.
Professional help is brought in for a defined matter, case or outcome. The agreement should say what must be done, by when and what completion looks like.
Members should not receive a bill for hours with no clear account of what those hours achieved.
The union does not need to keep every kind of specialist permanently on payroll. Needs change, and different cases require different knowledge.
A focused contract lets the union choose the right person for the actual task and compare price with a concrete result.
The Provincial Executive and the Vice-President responsible for the area identify the need within the budget approved by Convention.
The decision should be based on workload, staff reports, member needs and the likely value of the professional service.
The contract identifies the matter, duties, deadlines, expected result, fee, reporting requirements, confidentiality and what happens if the work is not completed.
For legal proceedings, the result may be proper conduct of the case through the stages and deadlines set by the tribunal or court, not a guaranteed win.
Quality is measured by whether the agreed work was completed competently, on time and in the member’s interest. A professional cannot guarantee a decision controlled by a court, but can be held to the promised standard of preparation and representation.
The responsible elected officer reviews performance instead of relying only on the provider’s description of effort.